Privacy Policy
Last updated: December 2025
Introduction
Local Chef ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our home cooking service in Mumbai, India.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for our service or create an account
- Place an order for home-cooked meals
- Contact us through our website or customer service
- Subscribe to our newsletter or marketing communications
- Apply to become a chef partner
Types of Personal Information
The personal information we collect may include:
- Name and contact information (email address, phone number)
- Delivery address and location information
- Payment information and billing details
- Dietary preferences and food allergies
- Order history and preferences
- Communication records and feedback
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and fulfilling your food orders
- Communicating with you about your orders and our services
- Connecting you with appropriate chef partners
- Improving our service quality and customer experience
- Sending promotional materials and updates (with your consent)
- Ensuring food safety and quality standards
- Resolving disputes and providing customer support
Information Sharing and Disclosure
We may share your personal information in the following circumstances:
- With chef partners to fulfill your orders
- With delivery partners for meal delivery services
- With payment processors to handle transactions
- With service providers who assist in our operations
- When required by law or legal proceedings
- To protect our rights, property, or safety
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Your Rights and Choices
You have certain rights regarding your personal information:
- Access: You can request access to your personal information
- Correction: You can request correction of inaccurate information
- Deletion: You can request deletion of your personal information
- Opt-out: You can opt-out of marketing communications
- Data portability: You can request a copy of your data
Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Compliance and Data Protection
At Local Chef, we are committed to ensuring full compliance with all applicable laws and regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). We prioritize the protection of your data and privacy, implementing industry-standard security measures to safeguard your personal information.
Data Collection and Usage
We collect, store, and process personal information strictly in accordance with legal requirements and ethical standards. Our data-handling practices are regularly reviewed to maintain compliance with evolving regulations and industry best practices.
Transparency and Accountability
Transparency is at the core of our operations. We clearly outline how your data is collected, used, and stored. Our policies reflect our ongoing efforts to maintain compliance and accountability.
User Rights and Choices
As part of our commitment to compliance, we respect your rights to access, update, and delete your personal information. You can request data modifications or removals by contacting us at [email protected].
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: